Basic warranty
All Kinderkraft
products come with
a two-year warranty
Free repair of a
broken part
Free replacement
of a broken part if repair is not possible

What does the warranty repair procedure involve?
1
Complete the form
Complete the form on the complaints page
2
Wait for the courier
After we approve your application, we'll dispatch a courier to you, who will pick up the packaged product at our cost.
3
Product repair
As soon as the product is received by an authorised repair centre, we'll start repairing it.
4
Product at your home
The fixed or replaced product will be delivered to the address you provided.
FAQ's
How can I file a complaint?
My product is incomplete (e.g. parts of the set are missing).
What's the warranty period?
Does the warranty cover all products available at https://kinderkraft.co.uk?
Do you need more information? Contact us
Contact us
About the company
60-413 Poznań
Tax number: 7811861679,
National Official Business Register: 301679527
Chat with an advisor - Soon
Open chatKinderkraft is always:
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Millions of satisfied parents around the world
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Quality confirmed by numerous awards
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10-year warranty
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100 days for a free return