products come with
a two-year warranty
Free repair of a
of a broken part if repair is not possible
What does the warranty repair procedure involve?
Complete the form
Complete the form on the complaints page
Wait for the courier
After we approve your application, we'll dispatch a courier to you, who will pick up the packaged product at our cost.
As soon as the product is received by an authorised repair centre, we'll start repairing it.
Product at your home
The fixed or replaced product will be delivered to the address you provided.
How can I file a complaint?
My product is incomplete (e.g. parts of the set are missing).
What's the warranty period?
Does the warranty cover all products available at https://kinderkraft.co.uk?
Do you need more information? Contact us
Chat with an advisor - SoonOpen chat
Kinderkraft is always:
- Millions of satisfied parents around the world
- Quality confirmed by numerous awards
- 10-year warranty
- 100 days for a free return