- Shop
- Prams and Pushchairs Menu
- Cots Menu
- Furniture Menu
- Car seats Menu
- High chairs Menu
- Bouncers and rockers Menu
- Bikes Menu
- Play mats Menu
- Baby carriers Menu
- Bestsellers
- FREEDOM collection
Creating an account has many benefits:
All Kinderkraft
products come with
a two-year warranty.
Free repair of a
broken part
Free replacement
of a broken part if repair is not possible.
Complete the form
Complete the form on the complaints page
Wait for the courier
After we approve your application, we'll dispatch a courier to you, who will pick up the packaged product at our cost.
Product repair
As soon as the product is received by an authorised repair centre, we'll start repairing it.
Product at your home
The fixed or replaced product will be delivered to the address you provided.
How can I file a complaint?
My product is incomplete (e.g. parts of the set are missing).
What's the warranty period?
Does the warranty cover all products available at https://kinderkraft.co.uk?
Telephone (0044)1280444004 Mon-Fri / 8am - 4pm