Within 30 days of the accident / collision / road incident, fill in the form available on our website in the "Safe car seat" tab. After considering your application, you will receive its number and further instructions on how to replace the seat. We will also provide the date on which the courier will appear to collect the parcel.

The program covers all Kinderkraft car seats within 6 years from the date of purchase.

The condition for joining the program is to attach a proof of purchase and one of the following documents in the form: - a copy of the police report from the accident / collision / road incident in which the Participant took part, containing a mention of the presence of a correctly installed Seat in the car, - a copy of the communication damage report to the insurer containing a note that the car seat is properly installed in the Participant's car, - photo documentation from the place of the accident / collision / road incident (taking into account the appearance of the seat and vehicle damage), in which the Participant took part.