10-year warranty (extended)

Product warranty extension up to 10 years

Free repair of a
broken part

Free replacement
of a broken part if repair is not possible.

Warranty terms

Important...

To take advantage of the 10-year warranty programme, you must register the product within 30 days of purchase.

How do you join the programme?

1

Prepare proof of purchase

It'll be required to correctly complete the form in the next step.

2

Complete the form

Complete all the fields in the form below required to register for the programme.

3

Await return information

We'll send a confirmation of your registration for the programme to the e-mail address you provided :)

FAQ's

How can I join the programme?

To join the 10-year warranty programme, you must register the product within 30 days of purchase here: https://rma.kinderkraft.com/10yw/. In the application attach proof of purchase and complete all the required fields in the form. When your application is approved we will send you a confirmation of your registration for the programme to the email address you provided. Can I join the programme if I’m not the first buyer of the product? The manufacturer's guarantee is not transferable, therefore only the first buyer can apply. What documents do I need to apply for the programme? For the request to be granted you need to attach the proof of purchase – a receipt or an invoice with visible purchase date.

Can I benefit from the 10-year guarantee if I am not the first owner of the product?

Only first time buyers can benefit from the programme.

What documents are needed to extend the warranty on Kinderkraft products?

For your application to be successful, your application must include proof of purchase - a receipt or invoice with the sales date visible.

Do you need more information? Contact us

Your question

I have read the Terms and Conditions of the "10 Years Warranty" service. Expand The Controller of your personal data in connection with joining the 10-year warranty program is 4Kraft limited liability company with its registered office in Poznań. Detailed information on the processing of your personal data and your rights can be found HERE. Roll up

I want to receive personalized commercial information, and therefore I consent to the processing of my personal data for the purpose of sending marketing information about products and services of 4Kraft sp. z o.o. with its registered office in Poznań and to receive commercial information sent by 4Kraft sp. z o.o. to the e-mail address provided by me for the purpose of direct marketing. Expand You can withdraw your consent at any time by clicking on the link in our newsletter. At the same time, I consent to the automated processing, including profiling of my personal data regarding my activity on the Kinderkraft.co.uk website and on social profiles, using the e-mail address provided by me when creating an account, as well as based on my purchase history on Kinderkraft.co.uk, by using them to evaluate certain information, in particular to analyse or forecast and adjust the marketing activities of 4Kraft sp. z o.o. to my personal preferences. I consent to automated decision making based on profiling my data in order to receive personalized commercial and marketing information from 4Kraft sp. z o.o. ** The Controller of your personal data is 4Kraft sp. z o.o. - detailed information can be found HERE. ** Dear User, personalized marketing activities are based on the use of cookie technology and are closely related to the consent to the use of cookies for statistical and marketing purposes, therefore, if you want to receive commercial information dedicated to you - please check the detailed information on how you can change your consent settings in our Privacy Policy and in the Cookie Settings in the footer of the home page. Roll up

support@kinderkraft.com

(0044) 1280 444004