To join the 10-year warranty programme, you must register the product within 30 days of purchase here: https://rma.kinderkraft.com/10yw/. In the application attach proof of purchase and complete all the required fields in the form. When your application is approved we will send you a confirmation of your registration for the programme to the email address you provided. Can I join the programme if I’m not the first buyer of the product? The manufacturer's guarantee is not transferable, therefore only the first buyer can apply. What documents do I need to apply for the programme? For the request to be granted you need to attach the proof of purchase – a receipt or an invoice with visible purchase date.

Only first time buyers can benefit from the programme.

For your application to be successful, your application must include proof of purchase - a receipt or invoice with the sales date visible.