(0044) 1280 444004
Creating an account has many benefits:
If you're not happy with the product you ordered, you can easily return it within 100 days at our cost! Just complete the returns form and a courier will pick up the products to be returned from you. All of this takes place without you needing to even leave your home!
Prepare proof of purchase
This can be a receipt or invoice. You'll need a sales document number and date of purchase.
Complete the form
Prepare your bank account number and contact details: address, e-mail address and telephone number.
We'll consider your complaint within 14 days and provide you with instructions about how to return the product.
If you decide to return a product, we'll refund what you paid via the chosen payment method. The refund will be returned to your account within 14 business days.
How can I return the goods for free?
Within what time frame must I return the goods?
When will I receive a refund for returned goods?
Telephone (0044) 1280 444004 mon-fri / 8:00 - 16:00