If you're not happy with the product you ordered, you can easily return it within 100 days at our cost! Just complete the return form, and we will arrange the return for you!
How do I make a return?
Prepare proof of purchase
This can be a receipt or invoice. You'll need a sales document number and date of purchase.
Complete the form
Prepare your bank account number and contact details: address, e-mail address and telephone number.
We'll consider your complaint within 14 days and provide you with instructions about how to return the product.
Refund for purchased products
If you decide to return a product, we'll refund what you paid via the chosen payment method. The refund will be returned to your account within 14 business days.
How can I return the goods for free?
Within what time frame must I return the goods?
When will I receive a refund for returned goods?
Do you need more information? Contact us
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Kinderkraft is always:
- Millions of satisfied parents around the world
- Quality confirmed by numerous awards
- 10-year warranty
- 100 days for a free return